NAFSI is for the conscious consumer. Not only does NAFSI commit to providing you high quality, handcrafted garments that are kind to your skin & environment, its designs are timeless. Due to its hand-made properties, not one piece is the exact same— a unique piece is crafted just for you.
NAFSI is proud to only use textile that is certified by the Global Organic Textile Standards (GOTS), or textile that is upcycled.
The GOTS certification covers the processing, manufacturing, packaging, labeling, trading and distribution of all textiles made of certified organic natural fibres. This covers all steps from harvesting of the raw materials, through environmentally and socially responsible manufacturing up to labeling, in order to provide a credible assurance to the end consumer.
The GOTS certification is founded based on the following compulsory criteria, to name a few:
- Prohibited use of toxic heavy metals, formaldehyde, aromatic solvents, functional nano particles, genetically modified organisms (GMO) and their enzymes
- Dyes, bleaching & printing methods that release carcinogenic amine compounds are prohibited
- All operators must have an environmental policy including target goals and procedures to minimize waste
- Packaging material must not contain PVC. Paper or cardboard used in packaging material, hang tags, swing tags etc. must be recycled or certified according to FSC or PEFC. Have you seen NAFSI's business cards? They're made of recycled bamboo & are FSC certified.
Social criteria based on the key norms of the International Labour Organization must be met by all processors and manufacturers. To list a few:
- Employment is freely chosen
- Working conditions are safe and hygienic
- Child labor is strictly prohibited
- Living wages must be met
- Working hours are not excessive
- No discrimination is practiced
- Harsh or inhumane treatment is prohibited, this includes forced labor
Upcycling is a method used to create a product of higher quality than the original. It extends a fabric's lifecycle and decreases the textile waste found in landfills annually. This method prevents designers and companies from adding stuff to a world that is already overwhelmed with material things. It reuses materials that may otherwise end up in the landfill in innovative ways — producing one-of-a-kind items from what would have been considered waste.
You can read more about NAFSI's approach here.
Shipping & Returns
Shipping times vary between regions. Your order may face shipping delays as, in times like these, safety comes first.
In the UAE, orders will reach you in 2-4 business days. In Canada, orders within Ottawa may take up to 2 business days, while the rest of Canada is subject to up to 6 business days. Orders outside the UAE & Canada are may take up to 10 days. Depending on your location, you can pick between shipping services & delivery times.
If you require an urgent delivery, please contact firstname.lastname@example.org.
Free shipping is available to the following locations:
- The United Arab Emirates
- Ottawa, Ontario, Canada
- Toronto, Ontario, Canada
- Montreal, Quebec, Canada
Shipping Rates for the Middle East & North Africa:
Including Oman, Lebanon, Jordan, Iran, Qatar, Kuwait, KSA, Bahrain, Egypt, Tunisia, Algeria, Morocco and Libya.
Shipping is free on orders above AED 1200.
Standard shipping on orders below AED 1200 is AED 150.
Shipping Rates for the United States of America:
Shipping is calculated at checkout. You can choose between standard and express shipping.
FOR YOUR HEALTH & SAFETY, ALL PURCHASES MADE AS OF MAY 1ST WILL BE FINAL SALE AND WILL NOT BE SUBJECT TO RETURN OR EXCHANGE. NAFSI LOOKS FORWARD TO APPLYING THE PREVIOUS RETURN POLICY ONCE IT IS SAFE TO DO SO.
PREVIOUS RETURN POLICY:
Return Policy within the UAE
Hassle free. NAFSI offers free returns or exchanges within 2 weeks of receiving your order. You can return your product for store credit, a different product, or a full refund. The item must remain unworn & must be returned with tags & original packaging. Simply contact email@example.com with your order number & reason for return.
Return Policy within Canada & the USA
Hassle free. Nafsi offers returns or exchanges within 2 weeks of receiving your order. You can return your product for store credit, a different product, or a full refund. The item must remain unworn & must be returned with tags & original packaging. Simply contact firstname.lastname@example.org with your order number & reason for return.
Customers are responsible for the cost of return shipping for all orders returning outside the UAE.
Payment & Order Information
If you need to change or cancel your order, please contact email@example.com with your order number & required changes.
Visa, Mastercard, Apple Pay, Google Pay, Shop and PayPal are accepted locally & internationally. Cash on delivery is applicable for UAE residents only.
Your order may be subject to import duties & taxes. The general amount for this is roughly 20% of the merchandise amount. This is a general guideline, policies vary from country to country, so it's best to contact your customs office for a detailed answer.
NAFSI cannot control & is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance.
Note, in rare occasions custom agents may delay delivery of some packages.